CHICO’S FAS, INC. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (kind 10-Q)

Management’s Discussion and Analysis of Financial Condition and Results of

Operations (“MD&A”) should be read in conjunction with the unaudited condensed

consolidated financial statements and notes thereto included in this Quarterly

Report on Form 10-Q (“this Form 10-Q”) and in our Annual Report on Form 10-K for

the fiscal year ended January 29, 2022, filed with the Securities and Exchange

Commission (“SEC”) on March 15, 2022 (“2021 Annual Report on Form 10-K”).

Executive Overview

Chico’s FAS is a Florida-based fashion company founded in 1983 on Sanibel

Island, Florida. The Company reinvented the fashion retail experience by

creating fashion communities anchored by service, which put the customer at the

center of everything we do. As one of the leading fashion retailers in North

America, Chico’s FAS is a company of three unique brands – Chico’s®, White House

Black Market® (“WHBM”) and Soma® – each thriving in their own white space,

founded by women, led by women, providing solutions that millions of women say

give them confidence and joy. We sometimes refer to our Chico’s and WHBM brands

collectively as our “Apparel Group.” Our distinct lifestyle brands serve the

needs of fashion-savvy women with household incomes in the moderate to high

income level. We earn revenue and generate cash through the sale of merchandise

in our domestic retail stores, our various Company-operated e-commerce websites,

social commerce, our call center (which takes orders for all of our brands),

through unaffiliated franchise partners and through third-party channels.

We utilize an integrated, omnichannel approach to managing our business. We

want our customers to experience our brands holistically and to view the various

commerce channels we operate as a single, integrated experience rather than as

separate sales channels operating independently. This approach allows our

customers to browse, purchase, return or exchange our merchandise through

whatever sales channel and at whatever time is most convenient. As a result, we

track total sales and comparable sales on a combined basis.

Our growth strategy is supported by the “power of three” unique brands and the

“power of three” commerce channels. Our physical stores serve as community

centers for entertainment, self-discovery and a home for interactions with our

store associate stylists and bra experts. Our digital stores serve as a first

impression of our brands and an efficient platform to teach and inspire our

customers about our merchandise. Our social brand ambassadors, which are a

combination of store associates, social media platform hosts and hyperlocal

social stylists who arrange events within their communities, are an additional

connection between our physical stores and digital.

Business Highlights

The Company’s highlights for the thirteen weeks ended April 30, 2022 (the “first

quarter”) include:

•Strong first quarter results: Chico’s FAS posted $0.28 net income per diluted

share for the first quarter, driven by comparable sales growth of 40.6%,

meaningful gross margin expansion and diligent expense control.

•Continued improving sales performance at Chico’s: The positive sales trajectory

continued at Chico’s, evidenced by the strong 52% first quarter increase in

comparable sales versus the thirteen weeks ended May 1, 2021 (“last year’s first

quarter”). Customers responded enthusiastically to product innovation and

solutions offering fit, comfort and wearability, including products like denim,

the No IronTM shirt franchise, So Slimming® bottoms and the TravelersTM

collection. Compared to the thirteen weeks ended May 4, 2019 (the “first quarter

of fiscal 2019”), Chico’s delivered sales gains on leaner inventory, achieved

higher sell-through rates on regular price and drove increased average unit

retail.

•Continued improving sales performance at WHBM: WHBM continued to deliver

exceptional sales gains, posting a 65% comparable sales increase in the first

quarter versus last year’s first quarter. Customers responded to versatile

dressing in seasonless fabrics, including timeless tailoring, premium denim and

inspiring dresses. WHBM continued its diligent inventory discipline with on-hand

inventory levels below pre-pandemic levels, driving higher productivity,

elevated full-price sales and positive comparable sales versus the first quarter

of fiscal 2019.

•Continued market share gains at Soma: Soma posted a first quarter net sales

increase of 0.5%, driven largely by the foundations business and partially

offset by the slowdown in lounge and cozy categories. The strong foundations

business was fueled by the launch of BodifyTM, a Smart BraTM utilizing

first-to-market technology. Data from market research firm NPD Group Inc. shows

that Soma’s growth continues to outpace the market in non-sport bras and panties

for the first quarter.

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•Enhanced marketing continued to drive traffic and bring new customers to all

three brands: Chico’s FAS continued to elevate its marketing, focusing resources

on digital storytelling and influencers. Strategic marketing is driving more

customers to the Company’s brands, with total customer count up nearly 15% over

last year’s first quarter and the average age of new customers continuing to

trend younger.

•Improved gross margin: The first quarter gross margin rate rose to 40.0%,

exceeding first quarter outlook by 230 basis points and outperforming last

year’s first quarter by 730 basis points. Higher average unit retail and

full-price sales combined with occupancy leverage offset elevated raw material

and freight costs.

•Ongoing cost discipline: Selling, general and administrative expenses (“SG&A”)

declined to 31.6% of net sales, an improvement of 300 basis points over last

year’s first quarter, reflecting the impact of sales leverage and the ongoing

benefit of cost savings initiatives implemented in prior years.

Financial Results

Income per diluted share for the first quarter was $0.28 compared to loss per

diluted share of $0.08 for last year’s first quarter.

Select Financial Results

The following table depicts select financial results for the thirteen weeks

ended April 30, 2022 and May 1, 2021:

Thirteen Weeks Ended

April 30, 2022 May 1, 2021

(in millions, except per share amounts)

Net sales $ 541 $ 388

Income (loss) from operations 45 (8)

Net income (loss) 35 (9)

Net income (loss) per common and common equivalent share –

diluted 0.28 (0.08)

Current Trends

The ongoing pandemic has resulted in significant challenges across our business

starting in March 2020 and is expected to continue to disrupt our business

operations in fiscal 2022 to varying degrees. In response to the pandemic, many

of our markets imposed limitations, varying by market and in frequency, on the

access to the Company’s store fleet, including temporary store closures and/or a

reduction in hours, staffing and capacity. We continue to focus on evolving

consumer demand emerging from the pandemic experience and have accelerated our

transformation to a digital-first company, fast-tracking numerous innovation and

technology investments across all three of our brands. Even as governmental

restrictions become relaxed and markets are primarily open, we expect continued

uncertainty and volatility on our business operations, operating results and

operating cash flows as the ongoing economic impacts and health concerns

associated with the pandemic continue to affect consumer behavior, spending

levels and shopping preferences.

The Company remains confident that it currently has sufficient liquidity to

repay its obligations as they become due for the foreseeable future as the

Company continues to drive operational efficiency and effectiveness, including

executing on its cost saving initiatives announced in fiscal 2020 to mitigate

the macro challenges of the pandemic. However, the extent to which the pandemic

impacts our business operations, financial results, and liquidity will depend on

numerous evolving factors that we may not be able to accurately predict or

assess, including the duration and scope of the pandemic; our response to and

ability to mitigate the impact of the pandemic; the negative impact the pandemic

has on global and regional economies and economic activity, including the

duration and magnitude of its impact on unemployment rates and consumer

discretionary spending; its short- and longer-term impact on the levels of

consumer confidence; the ability of our suppliers, vendors and customers to

successfully address the impacts of the pandemic; supply chain disruptions;

actions governments, businesses and individuals take in response to the

pandemic; and how quickly economies recover after the pandemic subsides.

Fiscal 2022 Second Quarter and Updated Full Year Outlook

For the fiscal 2022 second quarter, the Company currently expects:

•Consolidated net sales of $535 million to $550 million;

•Gross margin rate as a percent of net sales of 38.7% to 39.4%;

•SG&A expenses as a percent of net sales of 31.2% to 31.6%;

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•Effective income tax rate of 26.0%; and

•Earnings per diluted share of $0.21 to $0.26.

For the fiscal 2022 full year, the Company currently expects:

•Consolidated net sales of $2,130 million to $2,160 million;

•Gross margin rate as a percent of net sales of 38.3% to 38.6%;

•SG&A expenses as a percent of net sales of 32.6% to 32.9%;

•Effective income tax rate of 26.0%;

•Earnings per diluted share of $0.64 to $0.74; and

•Capital and cloud-based expenditures of approximately $65 million to $70

million.

Key Performance Indicators

In assessing the performance of our business, we consider a variety of key

performance and financial measures to evaluate our business, develop financial

forecasts and make strategic decisions. These key measures include comparable

sales, gross margin as a percent of sales, diluted income (loss) per share and

return on net assets (“RONA”). In light of the pandemic, we have shifted our

focus to effectively manage our liquidity position, including aligning our

operating cost structure with expected sales. We will continue to evaluate our

other key performance and financial measures in addition to our liquidity

position. The following describes these measures.

Liquidity

Liquidity is measured through cash flow, which is the measure of cash provided

by or used in operating, investing and financing activities. We believe that as

a result of the Company’s extensive measures to mitigate the impact of the

pandemic discussed above, we were able to, and continue to, effectively manage

our liquidity position.

Comparable Sales

Comparable sales is an omnichannel measure of the amount of sales generated

from products the Company sells directly to the consumer relative to the amount

of sales generated in the comparable prior-year period. Comparable sales is

defined as sales from stores open for the preceding twelve months, including

stores that have been expanded, remodeled or relocated within the same general

market and includes online and catalog sales, and beginning in the third quarter

of fiscal 2019, includes international sales. The comparable sales calculation

excludes the negative impact of stores closed four or more days. The Company

views comparable sales as a key performance indicator to measure the performance

of our business, however, we are not providing comparable sales figures for last

year’s first quarter compared to the thirteen weeks ended May 2, 2020 (the

“first quarter of fiscal 2020”) as we do not believe it is a meaningful measure

due to the varying degrees of business disruptions and periods of store closures

and/or stores operating at reduced hours as a result of the pandemic during

fiscal 2020.

Gross Margin as a Percentage of Net Sales

Gross margin as a percentage of net sales is computed as gross margin divided

by net sales. We believe gross margin as a percentage of net sales is a primary

metric to measure the performance of our business as it is used to determine the

value of incremental sales, and to guide pricing and promotion decisions.

Diluted Income (Loss) per Share

Income (loss) per share is determined using the two-class method when it is

more dilutive than the treasury stock method. Basic income (loss) per share is

computed by dividing net income available to common shareholders by the

weighted-average number of common shares outstanding during the period,

including participating securities. Diluted income (loss) per share reflects the

dilutive effect of potential common shares from non-participating securities

such as stock options, performance stock units and restricted stock units.

Whereas basic income (loss) per share serves as an indicator of the Company’s

profitability, we believe diluted income (loss) per share is a key performance

measure because it gauges the Company’s quality of income (loss) per share

assuming all potential common shares from non-participating securities are

exercised.

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Return on Net Assets

RONA is defined as (a) net income (loss) divided by (b) the “five-point

average” (based on balances at the beginning of the first quarter plus the final

balances for each quarter of the fiscal year) of net working capital less cash

and marketable securities plus fixed assets. We believe RONA is a primary metric

as it helps to determine how well the Company is utilizing its assets. As such,

a higher RONA could indicate that the Company is using its assets and working

capital efficiently and effectively.

Our Business Strategy

Our overall business strategy is focused on building a collection of distinct

high-performing retail brands primarily serving the fashion needs of women with

moderate to high household income levels.

In fiscal 2020, the Company took actions to rapidly transform into a

digital-first company, fast-tracking numerous innovation and digital technology

investments, and we continued those investments during fiscal 2021. We have also

enhanced our marketing efforts to drive traffic and new customers to our brands,

while retaining newly acquired customers at a meaningfully higher rate than the

pre-pandemic year of fiscal 2019.

The primary function of the Company is the production and procurement of

beautiful merchandise that delivers the brand promise and brand positioning of

each of our brands and resonates with customers. To that end, we continue to

strengthen our merchandise and design capabilities and enhance our sourcing and

supply chain to deliver product in a timely manner to our customers while also

concentrating on improvements to the quality and aesthetic of our merchandise.

Over the long term, we may build our brand portfolio by organic development or

acquisition of other specialty retail concepts if research indicates that the

opportunity complements our current brands and is appropriate and in the best

interest of our shareholders.

We pursue improving the performance of our brands by building our omnichannel

capabilities, growing our online presence, managing our store base, executing

marketing plans, effectively leveraging expenses, considering additional sales

channels and markets, and optimizing the merchandise offerings of each of our

brands. We continue to invest heavily in our omnichannel capabilities so our

customers can fully experience our brands in the manner they choose.

We view our stores and Company-operated e-commerce websites as a single,

integrated sales function rather than as separate, independently operated sales

channels. As a result, we maintain a shared inventory platform for our primary

operations, allowing us to fulfill orders for all channels from our distribution

center (“DC”) in Winder, Georgia. Our domestic customers can return merchandise

to a store or to our DC, regardless of the original purchase location. Using our

enhanced “Locate” tool, we ship in-store orders from other locations directly to

the customer, expediting delivery times while reducing our shipping costs. In

addition, our shared inventory system, Endless Aisle, enables customers to make

purchases online and ship from store. In fiscal 2019, we completed the

implementation of our Buy On-Line, Pick-up In-Store (BOPIS) capability across

all our brands, further enhancing our omnichannel capabilities, and in fiscal

2020, we completed the implementation of StyleConnectTM and MY CLOSETTM, our

proprietary digital styling software tools that enable us to communicate

directly with the majority of our customers, to drive the frontline business to

digital fulfillment.

We seek to acquire new customers and retain existing customers by leveraging

existing customer-specific data and through targeted marketing, including

digital marketing, social media, television, catalogs and mailers. We seek to

optimize the potential of our brands with innovative product offerings,

potential new merchandise opportunities, and brand extensions that enhance the

current offerings, as well as through our continued emphasis on our trademark

“Most Amazing Personal Service” standard. We also will continue to consider

potential alternative sales channels for our brands, including international

franchise, wholesale, licensing and other opportunities.

We continue to leverage our digital investments to convert single-channel

customers to be omnichannel, or multi-channel, customers, as the average

omnichannel customer spends more than three times the average single-channel

customer.

We have four clearly defined strategic pillars that have guided our turnaround

strategy since 2019 and will continue to guide us in the future.

1. Customer led;

2.Product obsessed;

3.Digital-first; and

4.Operationally excellent.

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Results of Operations

Thirteen Weeks Ended April 30, 2022 Compared to the Thirteen Weeks Ended May 1,

2021

Net Income (Loss) and Income (Loss) per Diluted Share

For the first quarter, the Company reported net income of $35 million, or $0.28

per diluted share, compared to a net loss of $9 million, or $0.08 loss per

diluted share, in last year’s first quarter.

Net Sales

The following table depicts net sales by Chico’s, WHBM and Soma in dollars and

as a percentage of total net sales for the thirteen weeks ended April 30, 2022

and May 1, 2021:

Thirteen Weeks Ended

April 30, 2022 May 1, 2021

(dollars in millions) (1)

Chico’s $ 264 48.9 % $ 177 45.6 %

WHBM 169 31.2 104 26.8

Soma 107 19.9 107 27.6

Total Net Sales $ 541 100.0 % $ 388 100.0 %

(1) May not foot due to rounding.

For the first quarter, net sales were $541 million compared to $388 million in

last year’s first quarter. This 39.4% improvement primarily reflects a

comparable sales increase of 40.6%, partially offset by 29 permanent store

closures since last year’s first quarter. The 40.6% comparable sales improvement

was driven by an increase in transaction count and higher average dollar sale.

The following table depicts comparable sales percentages by Chico’s, WHBM and

Soma for the first quarter:

Thirteen Weeks Ended (1)

April 30, 2022

Chico’s 52.0 %

WHBM 64.8

Soma (1.4)

Total Company 40.6

(1) The Company is not providing comparable sales figures for last year’s first

quarter compared to the first quarter of fiscal 2020 as we do not believe it

is a meaningful measure due to the significant impacts of the pandemic during

fiscal 2020.

Cost of Goods Sold/Gross Margin

The following table depicts cost of goods sold and gross margin in dollars and

gross margin as a percentage of total net sales for the thirteen weeks ended

April 30, 2022 and May 1, 2021:

Thirteen Weeks Ended

April 30, 2022 May 1, 2021

(dollars in millions)

Cost of goods sold $ 324 $ 261

Gross margin 217 127

Gross margin percentage 40.0 % 32.7 %

For the first quarter, gross margin was $217 million, or 40.0% of net sales,

compared to $127 million, or 32.7% of net sales, in last year’s first quarter.

The 730 basis point improvement in gross margin rate primarily reflects higher

average unit retail and full price sales combined with occupancy leverage that

offset elevated raw material and freight costs.

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Selling, General and Administrative Expenses

The following table depicts SG&A, which includes store and direct operating

expenses, marketing expenses and National Store Support Center (“NSSC”)

expenses, in dollars and as a percentage of total net sales for the thirteen

weeks ended April 30, 2022 and May 1, 2021:

Thirteen Weeks Ended

April 30, 2022 May 1, 2021

(dollars in millions)

Selling, general and administrative expenses $ 171 $ 134

Percentage of total net sales 31.6 % 34.6 %

For the first quarter, SG&A was $171 million, or 31.6% of net sales, compared

to $134 million, or 34.6% of net sales, for last year’s first quarter, primarily

reflecting sales leverage and the ongoing benefit of cost savings initiatives.

Income Taxes

For the first quarter, the $9.5 million income tax provision resulted in an

effective tax rate of 21.4% compared to a $0.3 million income tax benefit, or

effective tax rate of 3.3%, for last year’s first quarter. The 21.4% effective

tax rate for the first quarter primarily reflects a favorable share-based

compensation benefit and reduction in future reversing deferred tax liabilities.

The 3.3% effective tax rate for last year’s first quarter primarily reflects a

change in the valuation allowance and favorable state audit settlements, offset

by share-based compensation expense and a provision for state income and foreign

withholding taxes.

Cash, Marketable Securities and Debt

At the end of the first quarter, cash and marketable securities totaled $104

million compared to $102 million at the end of last year’s first quarter. Debt

at the end of the first quarter totaled $99 million compared to $149 million at

the end of last year’s first quarter.

Inventories

At the end of the first quarter, inventories totaled $326 million compared to

$210 million at the end of last year’s first quarter. The $116 million, or

55.3%, increase from last year’s first quarter primarily reflects elevated

on-hand inventories to align with higher consumer demand, an increase in

in-transit inventories due to extended in-transit times in the global supply

chain, strategic investments in basics and replenishment inventories, and higher

average unit costs.

Income Tax Receivable

At the end of the first quarter, our unaudited condensed consolidated balance

sheet reflected an $11 million income tax receivable related to the recovery of

Federal income taxes paid in prior years and other tax law changes as a result

of the Coronavirus Aid, Relief, and Economic Security Act.

Liquidity and Capital Resources

The Company’s material cash requirements include amounts outstanding under

operating leases; open purchase orders for inventory and other operating

expenses in the normal course of business; contractual commitments for future

capital expenditures; long-term debt obligations; and interest payments on

long-term debt. Our ongoing capital requirements will continue to be primarily

for enhancing and expanding our omnichannel capabilities, including investments

in our stores; information technology; and supply chain.

In response to the pandemic, the Company has taken actions to reinforce its

financial position and liquidity. Specific actions include: significantly

reducing capital and expense structures, centralizing key functions to create a

more nimble organization to better align costs with expected sales; suspending

the quarterly dividend commencing April 2020; aligning inventory receipts with

expected demand; partnering with suppliers and vendors to reduce operating costs

and extend payment terms; and reviewing real estate and actively negotiating

with landlords to deliver rent relief in the form of reductions, abatements and

other concessions. In October 2020 and February 2022, the Company amended and

extended its credit facility to strengthen its liquidity and enhance its

financial stability.

The Company anticipates satisfying its material cash requirements from its cash

flows from operating activities, our cash on hand, capacity within our credit

facility and other liquidity options.

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The following table summarizes cash flows for the year-to-date period April 30,

2022 compared to last year’s year-to-date period May 1, 2021:

Thirteen Weeks Ended

April 30, 2022 May 1, 2021

(dollars in millions) (1)

Net cash used in operating activities $ (0.2) $ (4)

Net cash used in investing activities (3) (2)

Net cash used in financing activities (8) (1)

Net decrease in cash and cash equivalents $ (11) $ (7)

(1) May not foot due to rounding.

Operating Activities

Net cash used in operating activities for the year-to-date period of fiscal 2022

was $0.2 million compared to $4 million in last year’s year-to-date period. The

change in net cash used in operating activities primarily reflects higher net

income, partially offset by elevated inventories and payment of the Company’s

fiscal 2021 incentive compensation plan.

Investing Activities

Net cash used in investing activities for the year-to-date period of fiscal 2022

was $3 million compared to $2 million in last year’s year-to-date period,

reflecting a $1 million increase in capital spend.

Financing Activities

Net cash used in financing activities for the year-to-date period of fiscal 2022

was $8 million compared to $1 million in last year’s year-to-date period,

primarily reflecting $7 million in payments of tax withholding related to the

vesting of share-based awards.

Credit Facility

On February 2, 2022, the Company and certain material domestic subsidiaries

entered into Amendment No. 2 (the “Amendment”) to its credit agreement (as

amended, the “Credit Agreement”) originally entered into on August 2, 2018 and

amended October 30, 2020, by and among the Company, certain material domestic

subsidiaries as co-borrowers and guarantors, Wells Fargo Bank, National

Association (“Wells Fargo Bank”), as Agent, letter of credit issuer and swing

line lender, and certain lenders party thereto. Our obligations under the Credit

Agreement are guaranteed by the guarantors and are secured by a first priority

lien on certain assets of the Company and certain material domestic

subsidiaries, including inventory, accounts receivable, cash deposits, certain

insurance proceeds, real estate, fixtures and certain intellectual property. The

Credit Agreement provides for a five-year asset-based senior secured revolving

loan (“ABL”) and letter of credit facility of up to $285.0 million, maturing

February 2, 2027. The interest rate applicable to Term Secured Overnight

Financing Rate (“SOFR”) Loans drawn under the ABL is equal to Term SOFR plus

1.60% (subject to a further decrease to Term SOFR plus 1.35% or an increase to

Term SOFR plus 1.85% based upon average quarterly excess availability under the

ABL). The Credit Agreement also provides for a $15.0 million first-in last-out

(“FILO”) loan. The interest rate applicable to the FILO is equal to Term SOFR

plus 3.60% (subject to a further decrease to Term SOFR plus 3.35% or an increase

to Term SOFR plus 3.85% based on average quarterly excess availability under the

FILO). However, for any ABL or FILO with a SOFR interest rate period of six

months, the interest rate applicable to the ABL and FILO is increased by 30

basis points.

The Credit Agreement contains customary representations, warranties, and

affirmative covenants, as well as customary negative covenants, that, among

other things restrict, subject to certain exceptions, the ability of the Company

and certain of its domestic subsidiaries to: (i) incur liens, (ii) make

investments, (iii) issue or incur additional indebtedness, (iv) undergo

significant corporate changes, including mergers and acquisitions, (v) make

dispositions, (vi) make restricted payments, (vii) prepay other indebtedness and

(viii) enter into certain other restrictive agreements. The Company may pay cash

dividends and repurchase shares under its share buyback program, subject to

certain thresholds of available borrowings based upon the lesser of the

aggregate amount of commitments under the Credit Agreement and the borrowing

base, determined after giving effect to any such transaction or payment, on a

pro forma basis. In addition, the Company must pay a commitment fee per annum on

the unused portion of the commitments under the Credit Agreement.

As of April 30, 2022, $99.0 million in net borrowings were outstanding under the

Credit Agreement. Availability under the Credit Agreement is determined based

upon a monthly borrowing base calculation which includes eligible credit card

receivables, real estate and inventory, less outstanding borrowings, letters of

credit and certain designated reserves. As of

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April 30, 2022, the available additional borrowing capacity under the Credit

Agreement was approximately $187.0 million, inclusive of the current loan cap of

$30.0 million.

Store and Franchise Activity

During the thirteen weeks ended April 30, 2022, we had 2 permanent store

closures, consisting of 1 Chico’s store and 1 WHBM store. As of April 30, 2022,

the Company’s franchise operations consisted of 59 international retail

locations in Mexico and 2 domestic airport locations.

Stores continue to be an important part of our omnichannel strategy, and digital

sales are higher in markets where we have a retail presence, but we intend to

optimize our real estate portfolio, reflecting our emphasis on digital and our

priority for higher profitability standards. We will continue to adjust our

store base to align with these standards, primarily as leases come due, lease

kickouts are available, or buyouts make economic sense. We closed 2

underperforming locations during the thirteen weeks ended April 30, 2022 and

ended the first quarter with 1,264 boutiques. The Company anticipates closing a

total of approximately 40 stores in fiscal 2022, which primarily includes

underperforming, mall-based Chico’s and WHBM boutiques. We also plan to invest

in opening up to 30 Soma stores in fiscal 2022. We will continue to evaluate our

store base in light of economic conditions and our business strategy and may

adjust the openings and closures as conditions require or as opportunities

arise.

Critical Accounting Estimates

The discussion and analysis of our financial condition and results of operations

are based upon the condensed consolidated financial statements, which have been

prepared in accordance with accounting principles generally accepted in the

United States. The preparation of condensed consolidated financial statements

requires us to make estimates and judgments that affect the reported amounts of

assets, liabilities, revenue, expenses and related disclosure of contingent

assets and liabilities. We base our estimates on historical experience and on

various other assumptions that are believed to be reasonable under the

circumstances, the results of which form the basis for making judgments about

the carrying values of assets and liabilities that are not readily apparent from

other sources. Actual results may differ from these estimates under different

assumptions or conditions. Management has discussed the development and

selection of these critical accounting estimates with the Audit Committee of our

Board of Directors and believes the assumptions and estimates, as set forth in

our 2021 Annual Report on Form 10-K, are significant to reporting our results of

operations and financial position. There have been no material changes to our

critical accounting estimates as disclosed in our 2021 Annual Report on Form

10-K.

Forward-Looking Statements

This Form 10-Q may contain statements concerning our current expectations,

assumptions, plans, estimates, judgments and projections about our business and

our industry and other statements that are not historical facts. These are

“forward-looking statements” within the meaning of the Private Securities

Litigation Reform Act of 1995. In most cases, words or phrases such as “aim,”

“anticipates,” “believes,” “could,” “estimates,” “expects,” “intends,” “target,”

“will,” “plans,” “path,” “should,” “assumptions,” “outlook” and similar

expressions identify forward-looking statements. These forward-looking

statements are based largely on information currently available to our

management and are subject to various risks and uncertainties that could cause

actual results to differ materially from historical results or those expressed

or implied by such forward-looking statements. Although we believe our

expectations are based on reasonable estimates and assumptions, they are not

guarantees of performance. There is no assurance that our expectations will

occur or that our estimates or assumptions will be correct, and we caution

investors and all others not to place undue reliance on such forward-looking

statements. Factors that could cause or contribute to such differences include,

but are not limited to, those described in Item 1A, “Risk Factors” in our most

recent Annual Report on Form 10-K and, from time to time, in Item 1A, “Risk

Factors” of our Quarterly Reports on Form 10-Q and the following:

•the effects of the pandemic, including uncertainties about its depth and

duration, new variants of COVID-19 that have emerged, the speed, efficacy and

availability of vaccines and treatments, its impact on general economic

conditions, human capital management, consumer behavior and discretionary

spending, the effectiveness of any actions taken in response to the pandemic,

and the impact of the pandemic on our manufacturing operations and shipping

costs and timelines;

•the ability of our suppliers, logistics providers, vendors and landlords, to

meet their obligations to us in light of financial stress, labor shortages,

liquidity challenges, bankruptcy filings by other industry participants, and

supply chain and other disruptions;

•increases in unemployment rates;

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•increases in labor shortages and our ability to sufficiently staff our retail

stores;

•changes in general economic conditions, including, but not limited to, consumer

confidence and consumer spending patterns;

•the impact of inflation on consumer spending;

•market disruptions including pandemics or significant health hazards, severe

weather conditions, natural disasters, terrorist activities, financial crises,

political crises, war and other military conflicts (including the ongoing

military conflict between Russia and Ukraine) or other major events, or the

prospect of these events, including their impact on consumer spending;

•shifts in consumer behavior, and our ability to adapt, identify and respond to

new and changing fashion trends and customer preferences, and to coordinate

product development with buying and planning;

•changes in the general or specialty retail or apparel industries, including

significant decreases in market demand and the overall level of spending for

women’s private branded clothing and related accessories;

•our ability to secure and maintain customer acceptance of in-store and online

concepts and styles;

•increased competition in the markets in which we operate, including our ability

to remain competitive with customer shipping terms and costs;

•decreases in customer traffic at our stores;

•fluctuations in foreign currency exchange rates and commodity prices;

•significant increases in the costs of manufacturing, raw materials,

transportation, importing, distribution, labor and advertising;

•decreases in the quality of merchandise received from suppliers and increases

in delivery times for receiving such merchandise;

•our ability to appropriately manage our store fleet, including the closing of

underperforming stores and opening of new stores, and our ability to achieve the

expected results of any such store openings or store closings;

•our ability to appropriately manage inventory and allocation processes and

leverage targeted promotions;

•our ability to maintain cost saving discipline;

•our ability to operate our retail websites in a profitable manner;

•our ability to successfully identify and implement additional sales and

distribution channels;

•our ability to successfully execute and achieve the expected results of our

business, brand strategies, brand awareness programs, and merchandising and

marketing programs including, but not limited to, the Company’s turnaround

strategy, retail fleet optimization plan, sales initiatives, multi-channel

strategies and five operating priorities which are: 1) continuing our ongoing

digital transformation; 2) further refining product through fit, quality, fabric

and innovation in each of our brands; 3) driving increased customer engagement

through marketing; 4) maintaining our operating and cost discipline; and 5)

further enhancing the productivity of our real estate portfolio;

•our ability to utilize our NSSC, DC and other support facilities in an

efficient and effective manner;

•our reliance on sourcing from foreign suppliers and significant adverse

economic, labor, political or other shifts (including adverse changes in

tariffs, taxes or other import regulations, particularly with respect to China,

or legislation prohibiting certain imports from China);

•U.S. and foreign governmental actions and policies and changes thereto;

•the continuing performance, implementation and integration of our management

information systems;

•our ability to successfully update our information systems;

•the impact of any system failure, cyber security or other data security

breaches, including any security breaches resulting in the theft, transfer, or

unauthorized disclosure of customer, employee, or company information;

•our ability to comply with applicable domestic and foreign information security

and privacy laws, regulations and technology platform rules or other obligations

related to data privacy and security;

•our ability to attract, hire, train, motivate and retain qualified employees in

an inclusive environment;

•our ability to successfully recruit leadership or transition members of our

senior management team;

•future unsolicited offers to buy the Company and actions of activist

shareholders and others and our ability to respond effectively;

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•our ability to secure and protect our intellectual property rights and to

protect our reputation and brand images;

•unanticipated obligations or changes in estimates arising from new or existing

litigation (including settlements thereto), income taxes and other regulatory

proceedings;

•unanticipated adverse changes in legal, regulatory or tax laws; and

•our ability to comply with the terms of our Credit Agreement, including the

restrictive provisions limiting our flexibility in operating our business and

obtaining credit on commercially reasonable terms.

These factors should be considered in evaluating forward-looking statements

contained herein. All forward-looking statements that are made or attributable

to us are expressly qualified in their entirety by this cautionary notice. The

forward-looking statements included herein are only made as of the date of this

Form 10-Q. We undertake no obligation to publicly update or revise any

forward-looking statements, whether as a result of new information, future

events or otherwise.

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